9 anima believes entertainment should always be safe, enjoyable, and within healthy limits. Our top priority is protecting your mental and financial well-being while you play on our platform. On this page, you'll find a complete responsible gaming guide, how to recognize risk signs, and practical steps to keep yourself protected.
18+ Only
Play Responsibly
9 anima has always believed that online entertainment should be an enjoyable experience — not a source of stress or anxiety. Ensuring the safety and well-being of every player on our platform is our core responsibility, and one we take with the utmost seriousness. We want you to enjoy gaming as a form of entertainment, not as a primary goal or a source of income. To support this, we provide a range of self-control tools, limit-setting features, and guidance to professional assistance. We are committed to creating a safe, transparent, and responsible entertainment environment for every player in Bangladesh.
Our responsible gaming policy is built on international standards and best practices, so every member can play safely and with full awareness. We believe education and awareness are the most effective forms of protection — which is why this page provides detailed information, practical advice, and clear pathways to getting help when you need it. Our support team is always here for you, whatever the situation.
Act Immediately If You Notice These Signs
If you notice even one of the signs above, it's time to take a break. Gaming is entertainment — it should never add stress to your life. If you're struggling, reach out to our support team or visit our FAQ Get help on this page.
Gaming Is Always Enjoyable When You Stay Within Your Limits
Set aside a fixed amount each month purely for entertainment and never exceed that limit. Once your monthly budget is used up, take a break from gaming for the rest of the month.
Set your limits before you start playing — decide in advance the maximum amount of BDT and time you are willing to spend today. Write it down and stick to it no matter what.
Expecting a regular income from gaming is not realistic. Treat every bet as a leisure expense, and if you win, consider it a bonus.
Decide in advance the maximum amount of time you will spend gaming each day. Set a timer on your phone and stop when it goes off — regardless of where your session is.
Take at least a 15-minute break every hour. Use that time to go for a walk, drink some water, or chat with family — it keeps your mind fresh and helps you make better decisions.
Make sure you are setting aside enough time for family, friends, work, health, and hobbies. Gaming should never get in the way of what matters most.
9 anima provides a range of effective tools to help you stay in control of your gaming
You can set daily, weekly, or monthly deposit limits on your account yourself. Once a limit is set, it takes effect immediately and cannot be increased before the designated cooling-off period has passed. This is the simplest and most effective way to keep your spending in check, and we encourage all members to use it. Lowering a limit applies instantly, while increasing one requires a waiting period — a safeguard that protects you from impulsive decisions.
If you feel you need a short break, you can pause your account for anywhere between 24 hours and 30 days. During this cooling-off period, you won't be able to log in, make deposits, or place any bets. It's a chance to reflect on your gaming habits and come back with a fresh perspective. If you need more time, you can request an extension at any point.
If you feel you need a longer break from gaming, the self-exclusion option lets you deactivate your account for a minimum of 6 months or permanently. During self-exclusion, you won't receive any promotional emails, and any attempt to open a new account will be blocked. Choosing this path takes real courage, and we're fully here to support you.
9 anima strictly prohibits anyone under 18 from participating on the platform, and we have a zero-tolerance policy against any violation of this rule. Age is verified at registration, and additional identity checks may be required in suspicious cases. We urge all parents and guardians to keep their devices and online accounts out of children's reach and to use parental control software to restrict access to gaming sites.
Have an open conversation with children and teenagers about the risks of online gambling, and help them understand that gaming is strictly an adult activity. If you suspect a minor is using your account, contact our support team immediately — we'll act fast. Parents are advised to keep their bank cards and payment details secure and never share login credentials. Our system automatically monitors for suspicious activity and triggers account verification whenever necessary.
The right balance between healthy living and gaming is the key to long-term happiness
Spending quality time with family is essential for good mental health. Be mindful that gaming doesn't come at the cost of your family relationships.
Regular exercise, walks, or sports help reduce stress and support a healthier lifestyle. Make it a habit to get at least 30 minutes of physical activity every day.
Spend time on studying, music, cooking, or any other hobby you enjoy. A variety of activities keeps your mind fresh and reduces over-reliance on gaming.
7 to 8 hours of sleep each night is essential for your physical and mental health. Avoid gaming right before bed and try to stick to a consistent sleep schedule.
Acknowledging the problem and seeking help is the bravest step you can take
If gaming is having a negative impact on your life, seeking professional help is far wiser than trying to manage it alone. Mental health professionals and counselors — including those in Bangladesh — are experienced in helping people overcome gaming addiction. Share how you're feeling with family or trusted friends too, as the support of people close to you can sometimes be just as powerful as professional treatment.
While 9 anima does not provide counselling directly, we care deeply about our members' well-being. If you have any concerns related to gaming, reach out to our support team — we are always ready to point you in the right direction. Remember, asking for help is not a sign of weakness; it is the most mature form of self-care.
Contact us for any gaming-related concerns.
support@9anima.netTo learn more about responsible gaming, visit our FAQ View page.
Every experience at 9 anima should be fun and safe. Use our responsible gaming features and enjoy yourself within healthy limits.